Terms and Conditions – Beth Lavis Fitness
This page outlines the coaching agreement between the client ("you") and the coach (Beth Thomas), operating as Beth Lavis Fitness.
By entering into a coaching agreement with Beth Lavis Fitness, you agree to the following terms and conditions:
1. Booking and Payments
-
All coaching packages must be purchased online via www.bethlavisfitness.com.
-
Personal Training sessions can be scheduled and cancelled through the Book Online page at www.bethlavisfitness.com/book-online or arranged directly with the coach.
-
Session confirmations will be provided via Wix Bookings and Google Calendar invites.
-
Each package will have a specified expiry date, which begins from the date of your first booked session.
2. Cancellations and Lateness
-
Sessions cancelled with less than 12 hours’ notice will be charged in full. Exceptions may be made in cases of genuine medical emergencies.
-
If the coach cancels your session with less than 12 hours’ notice, an additional session will be added to your package free of charge.
-
If you arrive late, your session will still end at the originally scheduled time, and the session will be charged in full.
-
If you do not make contact within 10 minutes of the agreed session start time, the session may be cancelled and charged in full.
-
If the coach is late, any lost time will be added to your current session or rescheduled at a mutually convenient time.
3. Refunds
-
All payments are non-refundable once made.
-
Refunds may be considered in exceptional circumstances, such as medical emergencies, at the discretion of Beth Lavis Fitness.
4. Medical Disclosure and Client Responsibilities
-
You confirm that all medical information provided via the sign-up form is accurate and complete to the best of your knowledge.
-
You are responsible for informing the coach immediately of any new injuries, illnesses, or conditions that arise after your initial sign-up, whether related to training or otherwise.
-
You acknowledge that your results depend on your own effort, consistency, and adherence to the coach's advice and guidance, and that no specific results are guaranteed.
5. Data Protection
-
By entering into this agreement, you consent to the collection and processing of your personal data in accordance with the Privacy Policy of Beth Lavis Fitness.
-
We take your privacy seriously and will only use your personal information to deliver our services and communicate with you regarding your training. For more details on how we handle your data, please refer to our full Privacy Policy.
6. Referral Scheme
-
For each new client you refer to Beth Lavis Fitness, you will receive a coupon for 10% of their first payment to deduct from your next package.
7. General
-
By purchasing any package or service from Beth Lavis Fitness, you confirm that you have read, understood, and agree to these terms and conditions.